Our Clients

Good customer service. Sales consultant is knowledgeable and prompt in reply.

Very responsive and they are very attention to details. They will suggest the fonts, what is best for the red packets. Will come back to them and also introduce to our friends.

Salesperson and production team took initiative to check with me on the order and production

There should be better quality check before sending the final products to the client

Overall service from sales consultant is good and she always tries to help us hit our target price and lead time.

Really do like the quality of service and product that was given. will definitely recommend it to others

The sales consultant has been great from the start of her service. She responded our queries promptly and went extra mile to provide more information. I have enquired few vendors and Craftwerkz customer service were outstanding. The sales consultant also provide great services and all went smoothly till the delivery of the product. We are happy with both the product and services. Thanks you Craftwerkz team.

The sales consultants were very pleasant to deal with. Their response was also quick and prompt as my order was quite last minute. They were very wiling to accommodate. Thanks for the great help and product!

It was great – received items earlier than expected and I received timely updates from team. Sales process was also really smooth, I got prompt responses from the team.

We developed a great partnership with Craftwerkz and their dedication to delivered all aspects in such a short notice. We appreciate their attention to details and honesty bringing ease to our load.

The production quality is good, and sales persons follow up always can meet the timeline and delivery on time.

Happy to received the red packets as per our concept. Quality of paper and print is excellent. We will order again when needed.

The appointed sales has done her job well when it comes in trouble shooting for certain execution requirement. Our company director does give good review on what was received from Craftwerkz, our partners and clients are also please with the result of the product too.

Love our partnershio thus far. Dependable, good quality and affordable!

Craftwerkz has provided us with quality yet affordable product / service. They are also very accommodating and tried their best to meet our tight deadline. Will consider once again for premiums on our future campaigns.

Good quality and sales consultant is prompt in addressing my enquiries.

Overall, good.

The overall experience was good, sales consultant is very professional and fast response to customer’s need.

The sales consultant is a very patient and friendly sales person and she is knowledgeable about her own products.

The whole process from proposing of designs, making artwork changes to producing mock-ups and thereafter actual print production went smoothly with no hiccups. We received the ang pow gift sets well-packed – 10 ang pows in 5 designs in a gift holder and protected with a clear plastic slip. Quanlity of ang pows and the gift holder is good – color intensity and hues are all as per approved mock-up, finishing (velvet lamination, spot UV and hot stamping) all wel done. Price quoted is competitive as well.

The assigned sales consultant is friendly, efficient and patience. She has also tried her best to source and find the closest standard of product to meet the brand requirement.

The services provided was speedy. Sales consultant handled our queries really well. The quality of the printing, red packets and orange carrier are up to expectations. We received the items promptly as well.

Diligent follow-up and quick execution on a last minute order.

Impressed with the qualify of the products and the service rendered by sales consultant to deliver the products to us in time for our promotion.

The sales consultant provided great service and close follow up to meet timeline for delivery.

Superb delivery service, very responsive in assistance and delivery schedule!

Great quality and excellent service that made the difference.

The sales consultant is a wonderful sales person that never fails to meet our challenging timelines and brand demands. Highly recommendable!

The sales consultants are very passionate and will always render their best service to meet client’s needs.

The sales consultant has been super prompt in responding and giving assistance to our tight timeline. Thanks!

The sales consultant was really efficient and helpful. I had to do a last min request to print additional angbaos and she manage to settle it for me the next morning and get it deliver to me on the same day! Really appreciate her service attitude to go the extra miles for client!

The sales consultants were both very helpful and professional. They go all out to make sure that their clients were satisfied with the end results. They also suggest solutions on how to solve the problem, which is commendable. Thank you Craftwerkz!

The Craft Consultant is very responsive to queries and updates. Production was disrupted during the Phase 1 lockdown but he provided updates as soon as possible. The product was also delivered timely and of good quality.

The sales consultant was very professional and responsive throughout the whole experience

The sales consultant has been very prompt in her replies and very fast in her actions on sampling as well. Will highly recommend the company and her as a sales person to my network who requires OEM.

The sales consultant has been helping a lot, especially the urgent request and sample request. Her can do attitude is what make her shine!

The sales consultant was very helpful and prompt. Really friendly and makes it easy to liaise with her. Mask keeper was useful.

Prompt replies, detailed follow up on product, able to meet our tight deadline. Excellent service!

It was my first time working with the sales consultant on a customised mooncake box for our campaign, and I was very impressed with the quanlity of product, as well as the variety of designs and product choices. The sales consultant is very efficient and provides great customer service, even ensuring our items arrive ahead of schedule. Would highly recommend 🙂

The sales consultant was very prompt in response and was able to deliver quality products under short lead time. We enjoyed working with the sales consultant and we definitely recommend engaging Craftwerkz’s services and products.

The sales consultant was patient and helpful with our request, trying her best to fulfil our expectation. Her friendly disposition and prompt replies made the entire interaction pleasant and easy. Thanks you!

Smooth transaction from the very beginning with Craftwerkz. Nice liaising with sales consultant too. She understands exactly what we asked for and handles the job swiftly and promptly. Thank you!

Working with Craftwerkz has been smooth and they delivered as promised.

We have worked with Craftwerkz continuously 2 years for our red packets and overall we are satisfied with their service and quality provided. They are accommodating to our request and help us to meet our delivery deadlines. Greatly appreciated.

This delivery assignment was exceptionally difficult as we had apx20 recipients. It is really difficult to send packages to the bank now especially due to Covid. Thanks to the sales consultant who made good connections with the bank’s mailroom and constant reminder on the name and contact no., we can successfully send the packages across with zero rejection. Thank you!

I’m very satisfied with the end product. The quality is very good and I was pleasantly surprised to know the printing was done locally. For the above reasons, I find the price very reasonable. The sales consultant was assigned to me, was very personable, and I appreciate her keeping me updated on printing schedules and being patient with answering my questions. I have been and will continue recommending Craftwerkz to others.

The Sales Consultant has been great! She is always patient and efficient. It was a pleasure working with her. The angpaos turned out really nice this year and it was well received.

Thanks for bringing down physical catalogue.

The sales consultant was very helpful in helping us achieve our desired red packet design. Although it can a bit late, we were still satisfied.

Amazing service. Reached out to the sales consultant relatively late, but she still managed to settle everything for us well ahead of time.

The overall printed products are better than expected. Very satisfied with the outcome of the red packets. But as stated, if the sales person is more responsive to my emails and texts and on following up on the delivery dates, it will be perfect! Besides that, I am very satisfied with the job.

The sales consultant is very prompt with reply.

Very helpful staff. Good service. Able to meet right deadlines.

Satisfied with product quality and prompt in attending inquiries.

The sales consultant was very attentive and provide great customer service.

Very satisfied with the quality and customer service from Craftwerkz.

Great service and support. Amazing red packet quality and design.

The sales consultant from Craftwerkz has been very helpful and accommodating in making sure our red packets get delivered to the respective stores.

Draft artwork is good and fast prompt delivery.

The sales consultant is ever so prompt with her replies. The design & quality of the red packets is so much better and we have received many positive feedbacks.

Great service from our sales consultant. She is always going beyond to meet our every request. Thank you!

Craftwerkz provided us excellent service. The quality of the product received was good and according to our requirements. Our sales consultant would even go the extra mile in planning for us to ensure that we have enough lead time for production. A pleasant lady to work with.

Craftwerkz provided prompt response to our corporate gift and promotional items needs. They provide great support to sourcing and offer the corporate gift at an attractive price. Their sales consultants were very friendly, helpful and responsible. She always provides fast reply and understands our needs accurately. Thank you for the smooth experience.

Craftwerkz provides very personalize service and ensure that they fully understand your requirement, and offer their professional, tasteful advice to create a beautiful product, yet at a reasonable pricing. Highly recommend them to any corporate and personal needs.

We have worked with Craftwerkz on a number of occasions now, with the printing of our Lunar New Year 2019 red packets and Mandarin orange carrier bags being the most recent. We chose to work with Craftwerkz because they have proven to be reliable in providing high quality prints and professional customer service with relatively quick turnaround times. Their expertise in this line of work is further demonstrated in their proactive guidance throughout the production process.

The general response from the recipients of our red packets and Mandarin orange carrier bags has been very positive this year. We would gladly work with Craftwerkz again in the future.

HDB was glad to have worked with Craftwerkz Pte Ltd for the design, production and delivery of our Chinese New Year Packet, Carrier Bags and Red Packet organisers for 2018 and 2019. We would like to commend Craftwerkz Pte Ltd for their prompt actions and cooperativeness towards our requirements. We look forward to future collaborations with them.

Craftwerkz has been a great partner in providing us with speedy service and quality creative design. They are able to adhere to our requirements and fulfilled our expectations in derivatives.

The speed of service and product quality perfectly meets our requirements. Our sales consultant was tactful and responsible. Their service is very reasonably priced.

Craftwerkz sets a high industry standard in terms of customer service, production quality and design finesse. When asked for more samples and solutions, not only did our sales consultant provide them, but broke the bar by providing out of the box ideas that combined new methods with traditional materials. They are very willing to explore new wavelengths of creativity, and I’d recommend them to anyone looking to impress and deliver.

Overall, we are very satisfied with Craftwerkz services! The design team had done a great job to meet all of our expectations. Many thanks to the whole team, we appreciate your patiences.

10/10 all across. The prices were very competitive. I was very impressed by our sales consultant, who has been very on-the-ball on her replies and helpful with the ideas/suggestions to improve on the existing design. She has invested her utmost capability and even went out of her way to meet me over the weekends to provide me with the sample, even on a tight timeline.

The service is fast, and the quality of the products is great, just as expected. Our sales consultant is friendly and responsive. We are happy with Craftwerkz pricing. We will recommend the workshop to our friends and partners.

Their sales consultant is someone who is knowledgeable and provides good advice. She has very good knowledge of the materials do’s and don’t’s. If you want to ensure quality work, Craftwerkz is the place you should consult.